I received the email saying my information was verified late that night, at 12:30am. The first day, I submitted my video selfie at 2pm EST. Eventually one of the choices is “I think my account was hacked.” You then turn your head several different ways (kind of like Face ID on your iPhone) for a video that’s submitted to Instagram, and you get an email saying your information was submitted. Then click “forgot password.” Then continue through, clicking “try another way” as needed. I had Googled and learned that Instagram offers a video selfie for those in my situation. This proved to be very hard to overcome, but I did. So not only did I not know the password, but I could not supply the additional codes needed to get back into my own account. Once the hacker was in, he turned two-factor authentication. If I had two-factor authentication installed on my account, this never would have happened! Right now, install two-factor authentication on all the accounts you care about: social media, email, banking. When we tried to log back in, it was clear the hacker had taken over the account and replaced my email and phone number with theirs, including a Nigerian country code. I texted my husband: “I just did something very stupid.” Seconds later, I was logged out of my account and my stomach dropped. So, I asked for their form and filled it in with my handle, password, email and phone number.
I wanted to believe that I was eligible to get a blue badge on my account. I want Instagram credibility, and this DM brought me information I wanted to believe. You know, that blue badge that goes onto celebrity accounts? Last weekend, I got a DM from Instagram that said I was eligible to get verified for a blue badge. We fall for scams when we want them to be true. If it seems too good to be true, it probably is. I never thought this would happen to me! Here’s how I got back into my account in 2.5 days, and the one thing you can do to prevent this from happening to you. Watch the detailed, technical play-by-play of how I got my account back from hackers in 2.5 days in the Instagram Live at the bottom of this post.
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